This website is your gateway to new and exciting advances in the electronic age. More tracking for your jobs, more access to staff and ways of getting quick answers.
Please note our shop hours, as we no longer open on weekends, but open late each week day night! More hours for you to access our services.
There are now more ways for you to book your jobs in and save time when you come into the store. Have a question, then try our new knowledge base and if you can not find the answer there, book a support ticket and we will get back to you within 24 hours! Of course if it is urgent, then feel free to ring as always
Shortly after the official release of our website, we will be sending out a monthly newsletter, there will be an option to unsubscribe if you no longer wish to receive it. You will only receive this email if we currently have your email address, if you do not receive it and would like to, please use the link on the contacts page to subscribe.
Consisting of sections filled with statistics and useful information about your computer. Links to resources and interesting articles we come across. Also a Question and Answer section to address common customer concerns. Lots of specials for newsletter readers only. Updates and first glimpses of new products or services.
CSCS (formally Colonial Soft Computer Services) Began operations at Ferny Grove QLD in August of 1995. Initially, providing support for the local community for all their computing needs of the time.
CSCS continued to grow over the years and has had a retail presence in Ferny Grove, Arana Hills, McDowell and now situated in Keperra. Support for the community and the need to help them has bought us into a new era, providing once again unique services. We are also adding live chat support, knowledge base and regular newsletters to inform our customers of new and interesting items as they present themselves.
CSCS is keen to hear ideas from our customers and so please make use of the ticket system or contact form to give us any feedback. We are adapting to the new requirements of computing, no longer is a computer an addition to home, but it is common to have more then two computers operating within the household.
Please get involved in the monthly newsletter as well by making sure you are subscribed to the list for emailing. There will be monthly specials that only apply to people who receive the newsletter, make sure you are one of them.
We are proud supporters of True Local, if you are online with True Local, feel free to leave a comment there. Make sure you are aware of our data recovery services as this is something that is unique to CSCS and also Bizz Wizz Accounting packages which include addon's for Point Of Sale (POS) and also remote invoicing for businesses that have staff on the road and need to produce invoices on the spot.
CSCS has a wide range of services. We stand by our slogan of One Stop Answer For Computers. We do not mean we know everything, but if we can not help you we can send you to someone who can help you with confidence, knowing you will be happy with the service.
Through continued monitoring of customer feedback and lessons learnt by our staff, we have been on a continous improvement path. One of the key points of needed action has been communication both with customers and each other. To improve this above everyones expectations, we have implemented a specialised CRM system to track all communication.
- Onsite and Workshop Repairs and Servicing.
- Specialised Data Recovery Services.
- Server Support, installation and networking.
- Bizz Wizz Accounting Software.
- Retail Shop and Online Shop.
- Live Chat Support and Online Knowledge Base.
- Internet Cafe and Courses by arrangement.
- Out of hours support available.
Online Shopping will be available here shortly, keep your eyes on this spot!.
Website: CSCS Shopping Cart
Request Online Data Recoveries or just download forms and prefill to save time when dropping off.
Website: Request Online Recovery
Secure Online Data Backup Service. Cost effective Backup Solutions for Home and Office.
Website: Online Backup
Request Online Quote for Custom System Builds. Also Home Delivery Service available prepaid only.
Website: Home Delivery ServicePlease use the form below for any feedback that you would like to submit to us.
